Modernising The IVR

Written By Steve Hindley

On Thursday 14th May our Customer Experience Consultant Steve Hindley will be participating in the Call Centre Helper webinar…

Modernising The IVR

Steve Hindley from IVR Recordings and Fernando Santos from Talkdesk be discussing common IVR pitfalls, how to review the effectiveness of your IVR and look at current and future innovations in IVR technology and what they mean for your organisation and the customer experience.

On the webinar we’ll be discussing:

  • Common IVR pitfalls

  • How to review the effectiveness of your IVR

  • The impact your IVR has on customer experience

  • How to utilise the latest IVR innovations to your advantage

Register Here
Steve Hndley - Headshot - Small.jpg

Steve Hindley
Customer Experience Consultant
IVR Recordings & iNarrator
LinkedIn

Need assistance improving your customer experience or IVR routing? Give us a call on 0333 050 7610 to book your free initial consultation.

Steve Hindley
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