Turn dead air into your best salesperson.
Every caller you put on hold is a captive audience.
Reduce hang-up and promote your products and services to customers.
No robotic AI voices - only real human voices that connect with your customers on a deeper level.
Request your free audio demo to see how good you could sound.
Most callers on hold meet silence, beeps, or a message from three years ago.
Most callers decide how professional you are in the first few seconds of hold time.
You could be silently driving customers away. What do your callers hear whilst on-hold?
They hang up
Silence and repetitive beeps make callers assume they've been forgotten, so they drop off before you ever pick up.
You sound dated
A crackly recording, an ex-employee's voice, or menu options that no longer exist does not build trust.
You miss the sale
The time customers spend on hold is the one moment they are guaranteed to be listening so make the most of it!
Staff repeat themselves
The same questions about hours, locations and services eat up your team's day, a good on-hold message could give the answer to callers up front.
Everything's handled. You just approve the script.
We've produced on-hold and IVR audio for UK businesses for over 18 years. Every package is fully managed from your enquiry to the audio going live on your system.
We write your scripts
No blank page, no effort your end. We craft the wording to sound like your brand and promote where it counts.
A huge music library
Pick from a wide range of music tracks to match the tone and style of your brand.
We talk to your telecoms
On Silver & Gold packages we liaise with your phone provider directly and load the audio for you no tech-talk required.
Real human voiceovers
Natural, warm, engaging delivery from professional voiceover artists, never a flat, robotic AI voice.
Ready-to-use files
Delivered optimised for your phone system in 3–5 days. Upload the files in and you're live.
Voicemail included
We record your voicemail greetings too, so callers hear the same professional voice across your phone system
Live in three simple steps
A 20-minute conversation is all that’s needed to get started - we take care of the rest.
01
Tell us about your business
A quick chat or short brief, what you do, who calls you, and what you'd love them to hear.
02
We script & record
We write the words, you approve them, and a professional artist voices them, we mix with on-brand music.
03
Load it onto your phones
Files arrive ready to use or we liaise with your telecoms provider and put them live for you.
This is what your callers could be hearing
Why trust us to record your voice messages?
18 years producing professional voice audio for UK businesses
3 to 5 working days from brief to ready-to-use files
NO AI Voices - every recording is a real human artist
Human voices, not AI
Callers can tell the difference in seconds. Real artists give your brand warmth a synthetic voice never will.
We handle the telecoms
We deal with your phone provider and load the audio, so nothing technical lands on your desk.
Trusted across sectors
We've worked with clients in the hospitality, legal, property, medical sectors and many more across UK.
Genuinely done-for-you
Scripts written, voice recorded, music chosen, files delivered. Your only job is to approve it.
What our clients say
“Really really pleased, thank you so much.
So impressed with how stress free it was for me, it’s made me look like a superstar in the office even though my input was next to nothing!
Would definitely recommend you so feel free to use us as a very satisfied customer.”
“Very competitive pricing which ensured we got a high quality service but weren’t over sold for services we didn’t need or would never use, also no hard sell.
The audio messages present us as a professional company and also highlight the vast range of services that we offer.”
“In the same month we implemented On Hold Marketing from iNarrator one of our existing clients heard our message promoting our commercial service and subsequently purchased the service, which easily covered the cost of the On Hold Marketing for a whole year.”
Your Questions, Answered
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No. Writing your scripts is part of every package. You tell us a little about your business in a short chat, we draft the wording, and you simply approve it before we record.
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Real, professional human voiceover artists always. Callers can spot a synthetic voice instantly, and it undermines the warmth we're trying to create. Every recording is with a real human being.
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Yes. Your files are delivered optimised for your system and ready to use. On Silver & Gold packages we go further and liaise with your telecoms provider to load everything for you.
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Ready-to-use audio is delivered within 3–5 working days of approving your script and music.
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Packages range from £3,000 per year to £795 one off fee and are tailored to what you need eg number of messages, voicemail, telecoms setup and so on. Request a free quote and we'll recommend the right option for your business, with no obligation.
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You're covered by our Voice Continuity Guarantee. We record a close match at our cost, then re-record with your usual voice when they return and cover the full cost if they ever leave the industry entirely.
Request your free on-hold audio demo
Tell us a little about your business and we'll come back with a free, no-obligation quote and a recommendation for the right package.