General Steve Hindley 06/10/2015 General Steve Hindley 06/10/2015 How to place people on hold Read More General Steve Hindley 27/07/2015 General Steve Hindley 27/07/2015 How call centre metrics impact customer service Read More Industry News Steve Hindley 19/06/2015 Industry News Steve Hindley 19/06/2015 The UKs worst call centres named and shamed by Which magazine Read More General Steve Hindley 12/05/2015 General Steve Hindley 12/05/2015 Is your IVR suffering from broken window syndrome? Read More IVR Recordings Steve Hindley 31/03/2015 IVR Recordings Steve Hindley 31/03/2015 What makes a good IVR Script? Read More IVR Recordings Steve Hindley 03/02/2015 IVR Recordings Steve Hindley 03/02/2015 Thinking of recording your own IVR Messages in-house? Read More Newer Posts Older Posts
General Steve Hindley 06/10/2015 General Steve Hindley 06/10/2015 How to place people on hold Read More
General Steve Hindley 27/07/2015 General Steve Hindley 27/07/2015 How call centre metrics impact customer service Read More
Industry News Steve Hindley 19/06/2015 Industry News Steve Hindley 19/06/2015 The UKs worst call centres named and shamed by Which magazine Read More
General Steve Hindley 12/05/2015 General Steve Hindley 12/05/2015 Is your IVR suffering from broken window syndrome? Read More
IVR Recordings Steve Hindley 31/03/2015 IVR Recordings Steve Hindley 31/03/2015 What makes a good IVR Script? Read More
IVR Recordings Steve Hindley 03/02/2015 IVR Recordings Steve Hindley 03/02/2015 Thinking of recording your own IVR Messages in-house? Read More
