Customer Experience, General Steve Hindley 26/02/2024 Customer Experience, General Steve Hindley 26/02/2024 Have we as a nation become so accustomed to terrible customer service? Read More General Steve Hindley 19/10/2020 General Steve Hindley 19/10/2020 What Horrors Are Lurking In Your IVR System? Read More Industry News, IVR Recordings, General Steve Hindley 12/03/2020 Industry News, IVR Recordings, General Steve Hindley 12/03/2020 5 ways to prepare your contact centre for Coronavirus Read More General Steve Hindley 20/12/2019 General Steve Hindley 20/12/2019 Merry Christmas & Happy New Year Read More General Steve Hindley 30/09/2019 General Steve Hindley 30/09/2019 Is your IVR driving people away? Read More General, Customer Experience Steve Hindley 22/08/2019 General, Customer Experience Steve Hindley 22/08/2019 A little empathy goes a long way... Read More Older Posts
Customer Experience, General Steve Hindley 26/02/2024 Customer Experience, General Steve Hindley 26/02/2024 Have we as a nation become so accustomed to terrible customer service? Read More
General Steve Hindley 19/10/2020 General Steve Hindley 19/10/2020 What Horrors Are Lurking In Your IVR System? Read More
Industry News, IVR Recordings, General Steve Hindley 12/03/2020 Industry News, IVR Recordings, General Steve Hindley 12/03/2020 5 ways to prepare your contact centre for Coronavirus Read More
General Steve Hindley 20/12/2019 General Steve Hindley 20/12/2019 Merry Christmas & Happy New Year Read More
General Steve Hindley 30/09/2019 General Steve Hindley 30/09/2019 Is your IVR driving people away? Read More
General, Customer Experience Steve Hindley 22/08/2019 General, Customer Experience Steve Hindley 22/08/2019 A little empathy goes a long way... Read More