Jurys Inn - Case Study

Video Testimonial

We talk to Adrian Bingham of Jurys Inn to discuss the operational benefits of professional IVR Messages including:

  • Improved customer satisfaction

  • Reduced agent handle time

  • Reduced caller abandonment

  • Increase agent efficiency

  • Improve ROI of contact centre operations

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“I don’t make wholehearted recommendations lightly, but they seem to have a genuine interest in what we do and improving that for us. But the ability for us to bounce ideas off each other and get to the right result has been absolutely critical.”
— Adrian Bingham, Jurys Inn

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