General Steve Hindley 29/10/2018 General Steve Hindley 29/10/2018 Personalisation is the key to an exceptional customer experience Read More General Steve Hindley 09/11/2016 General Steve Hindley 09/11/2016 Want to rival the kings of customer service? Read More General Steve Hindley 01/03/2016 General Steve Hindley 01/03/2016 How average is your customer service? Read More General Steve Hindley 26/10/2015 General Steve Hindley 26/10/2015 Find your Moneypenny Read More General Steve Hindley 06/10/2015 General Steve Hindley 06/10/2015 How to place people on hold Read More General Steve Hindley 27/07/2015 General Steve Hindley 27/07/2015 How call centre metrics impact customer service Read More Newer Posts Older Posts
General Steve Hindley 29/10/2018 General Steve Hindley 29/10/2018 Personalisation is the key to an exceptional customer experience Read More
General Steve Hindley 09/11/2016 General Steve Hindley 09/11/2016 Want to rival the kings of customer service? Read More
General Steve Hindley 01/03/2016 General Steve Hindley 01/03/2016 How average is your customer service? Read More
General Steve Hindley 06/10/2015 General Steve Hindley 06/10/2015 How to place people on hold Read More
General Steve Hindley 27/07/2015 General Steve Hindley 27/07/2015 How call centre metrics impact customer service Read More
